Refund and Returns Policy

At The I Decor, customer satisfaction is our top priority. If you are not satisfied with your purchase, please review our refund and cancellation policy below.

1. Cancellation Policy

  • Orders can only be canceled within 24 hours of placing the order. Once an order is processed, it cannot be canceled.
  • To request a cancellation, contact us at the.idecor1@gmail.com or call +91 9179041696.
  • If the order has already been shipped, cancellation is not possible.

2. Refund Policy

We offer refunds under the following conditions:

  • Defective or Damaged Product: If you receive a damaged or defective product, you must notify us within 48 hours of delivery with clear photos of the issue.
  • Wrong Item Received: If the wrong item is sent, we will replace it or issue a refund after verification.
  • Lost Shipment: If your order is lost in transit and not delivered, we will initiate a full refund or reshipment.

Non-Refundable Items:

  • Custom or personalized products cannot be refunded or returned.
  • Orders placed during sales or promotional events are non-refundable.
  • Products damaged due to misuse or mishandling are not eligible for refunds.

3. Return Process

  • To request a return, email us at the.idecor1@gmail.com with your order details and issue.
  • If approved, you will need to ship the product back to us in its original condition.
  • Refunds will be processed after receiving and inspecting the returned item.

4. Refund Processing Time

  • Once approved, refunds are processed within 5-7 business days to the original payment method.
  • Processing times may vary based on your bank or payment provider.

5. Contact Us

For any refund or cancellation requests, reach out to us:

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